Privacy Policy

1. Introduction

Welcome to SAA-AI. Protecting your privacy and your data is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using our website and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other identifying information when you create an account or communicate with us.
• Usage Data: Information about your interactions with our website and services, including IP addresses, browser type, and session duration.
• Healthcare Data: As part of our service, we may process sensitive information such as voice recordings, transcriptions, and patient details provided by healthcare professionals. We handle this data with the highest standards of security and confidentiality.

3. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide our core services, including voice transcription, SOAP notes, summaries, and AI-driven recommendations.
• Account Management: To create, maintain, and support your account.
• Product Improvement: To understand usage patterns and improve our AI models, features, and performance.
• Communication: To respond to your inquiries, provide support, and share updates regarding new features or services.
• Compliance: To comply with legal and regulatory requirements, especially those pertaining to healthcare data.

4. Data Security

We are committed to ensuring the security of your data. We implement a variety of security measures, including encryption, secure access controls, and regular security audits, to protect against unauthorized access, alteration, or disclosure of your information.

5. Sharing Your Information

We do not sell or rent your information to third parties. We may share your data with:

• Service Providers: Trusted third-party vendors who assist us with data storage, payment processing, and technical support.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.

6. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, and support our business operations. You may request deletion of your data at any time, and we will take steps to ensure it is removed from our systems.

7. User Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal information and receive a copy.
• Correct or update your information.
• Request deletion of your information.
• Restrict or object to the processing of your data.
• Withdraw consent for certain data processing activities.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser or opt-out where applicable.

9. International Data Transfers

If you access our services outside of [Country/Region of Operation], please note that your data may be transferred and processed in a country other than your own. We ensure adequate protection measures for international data transfers.

10. Privacy of Children

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

SAA-AI
Email: [email protected]
Phone: +1-514-661-1401